Backup & recovery minimums scan — Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf
Review date: July 29, 2026 · Layer: Backup & recovery minimums · risk 100/100
Bottom line
Custom layer review of “Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf” against “Backup & recovery minimums”. 7 concern(s) identified.
This is an issue-spotting review for human verification — not a court ruling or formal legal opinion. Confirm each locator and citation against the source before acting.
Highest-priority passages
1. Prohibited content detected — high concern
Source: Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf
highProhibited contentThe target appears to include language that your custom layer marks as do-not-include: “No warranty that data will never be lost”.
Evidence from target: No warranty that data will never be lost
Why this is concerning:
- The target appears to include language that your custom layer marks as do-not-include: “No warranty that data will never be lost”.
Citations to verify:
- Do not include
Recommended action: Remove or rewrite the prohibited language to align with your compliance layer.
2. Possible missing: Daily automated backups of all production data. — medium concern
Source: Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf
mediumMissing requirementYour custom layer expects coverage of “Daily automated backups of all production data.”, but that concept was not clearly found in the target excerpt.
Why this is concerning:
- Your custom layer expects coverage of “Daily automated backups of all production data.”, but that concept was not clearly found in the target excerpt.
Citations to verify:
- Daily automated backups of all production data.
Recommended action: Confirm whether “Daily automated backups of all production data.” is required by your layer and add conforming language if so.
3. Possible missing: Offsite or geo-redundant backup copies. — medium concern
Source: Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf
mediumMissing requirementYour custom layer expects coverage of “Offsite or geo-redundant backup copies.”, but that concept was not clearly found in the target excerpt.
Why this is concerning:
- Your custom layer expects coverage of “Offsite or geo-redundant backup copies.”, but that concept was not clearly found in the target excerpt.
Citations to verify:
- Offsite or geo-redundant backup copies.
Recommended action: Confirm whether “Offsite or geo-redundant backup copies.” is required by your layer and add conforming language if so.
4. Possible missing: Documented RPO of 24 hours or better. — medium concern
Source: Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf
mediumMissing requirementYour custom layer expects coverage of “Documented RPO of 24 hours or better.”, but that concept was not clearly found in the target excerpt.
Why this is concerning:
- Your custom layer expects coverage of “Documented RPO of 24 hours or better.”, but that concept was not clearly found in the target excerpt.
Citations to verify:
- Documented RPO of 24 hours or better.
Recommended action: Confirm whether “Documented RPO of 24 hours or better.” is required by your layer and add conforming language if so.
5. Possible missing: Documented RTO of 8 hours or better for critical systems. — medium concern
Source: Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf
mediumMissing requirementYour custom layer expects coverage of “Documented RTO of 8 hours or better for critical systems.”, but that concept was not clearly found in the target excerpt.
Why this is concerning:
- Your custom layer expects coverage of “Documented RTO of 8 hours or better for critical systems.”, but that concept was not clearly found in the target excerpt.
Citations to verify:
- Documented RTO of 8 hours or better for critical systems.
Recommended action: Confirm whether “Documented RTO of 8 hours or better for critical systems.” is required by your layer and add conforming language if so.
6. Possible missing: Encryption of backups at rest. — medium concern
Source: Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf
mediumMissing requirementYour custom layer expects coverage of “Encryption of backups at rest.”, but that concept was not clearly found in the target excerpt.
Why this is concerning:
- Your custom layer expects coverage of “Encryption of backups at rest.”, but that concept was not clearly found in the target excerpt.
Citations to verify:
- Encryption of backups at rest.
Recommended action: Confirm whether “Encryption of backups at rest.” is required by your layer and add conforming language if so.
7. Possible missing: Retention of backups for at least 30 days. — medium concern
Source: Enterprise_Terms_of_Service___Legal_Policy___Hootsuite_TB_Review.pdf
mediumMissing requirementYour custom layer expects coverage of “Retention of backups for at least 30 days.”, but that concept was not clearly found in the target excerpt.
Why this is concerning:
- Your custom layer expects coverage of “Retention of backups for at least 30 days.”, but that concept was not clearly found in the target excerpt.
Citations to verify:
- Retention of backups for at least 30 days.
Recommended action: Confirm whether “Retention of backups for at least 30 days.” is required by your layer and add conforming language if so.
Source excerpt analyzed
Hootsuite Enterprise Terms of Service Last Modified: July 29, 2025 Please review these terms (the “Agreement”) carefully. Wherever used in this Agreement, “you”, “your”, “Customer”, and similar terms mean the person or legal entity accessing or using the Enterprise Services. For the avoidance of doubt, if you are accessing and using the Enterprise Services on behalf of a company (such as your employer) or other legal entity, “you”, “your” or “Customer” means the company or other legal entity that you are using the Enterprise Services on behalf of. By purchasing, accessing or using the Enterprise Services offered by Hootsuite Inc. (“Hootsuite”, “we”, “us”, or “our”), you are confirming that you have read, understand and accept this Agreement. This Agreement can be updated from time to time in accordance with Section 10.5 below. You are responsible for regularly reviewing the most current version of this Agreement, which is published at: . When we change this Agreement, we will update the “Last Modified” date above. This Agreement applies only to the Enterprise Services, as further defined below. The terms that apply to the use of Hootsuite’s publicly available websites or use of other services (such as Hootsuite’s Free, Professional and Team plans) (the “Self-Serve Services”) are available at . https://www.hootsuite.com/legal/enterprise-terms www.hootsuite.com/legal/terms Ask Scout @ Hootsuite 7/16/26, 3:22 PM Enterprise Terms of Service | Legal Policy | Hootsuite https://www.hootsuite.com/legal/enterprise-terms 1/26 By purchasing, accessing or using the Enterprise Services, you confirm that: A. You will only use the Enterprise Services for business and professional reasons (the Enterprise Services are not for use by consumers and may only be used for business and professional purposes); B. You accept and will comply with this Agreement; and C. You are responsible for anyone that uses the Enterprise Services through your account (“Authorized Users”), which may include your employees, consultants or contractors, or the employees, consultants or contractors of your Affiliates. If you are a marketing agency or similar organization and provide access to the Enterprise Services to any of your clients or their employees, they are also your Authorized Users. 1. Hootsuite Terminology. (a) We use capitalization for terms that have a special meaning in this Agreement. While some terms are defined elsewhere, this section sets out the definitions of some key terms. “AI Powered Services” are product features accessible in the Enterprise Services offering artificial intelligence capabilities as further described in the AI Terms (published at ). “Affiliates” are companies or entities that either you or we own, that own either you or us, or that have the same owner or corporate parent as either you or us, as applicable. An “Authorization Form” is a document that we issue and that is signed or otherwise agreed to by you, which describes the Enterprise Services and/or Partner Services you are purchasing, including the fees, the quantities purchased, and any other details specifically related to those services. www.hootsuite.com/legal/ai-terms Free Trial Ask Scout @ Hootsuite 7/16/26, 3:22 PM Enterprise Terms of Service | Legal Policy | Hootsuite https://www.hootsuite.com/legal/enterprise-terms 2/26 “Content” is a generic term that means all information and data (such as text, images, photos, videos, audio and documents) in any format that is uploaded to, downloaded from or appears on the Enterprise Services. “Ads Content” is Customer Content that you or your Authorized Users provide in connection with your creation, posting, or management of paid advertisements on Facebook, Instagram, X (formerly, Twitter) or any other applicable Social Network. “Customer Content” is Content that you or your Authorized Users provide to us or upload to the Enterprise Services. “Third-Party Content” or “Mentions” are any Content that a third party (in other words,